COMMUNITY · MODERATION

How moderation works

Reading time: 2 min Updated October 2, 2026
TL;DR

Moderation comes down to three things: an automatic word filter in the chats, the reports you send with “Report”, and Ktkarena's administrators, who can hide or delete a post or a status, and block an account. The filter compares messages with a list of words: it doesn't judge what they mean.

The automatic filter

In an event chat, a league chat, private messages and a klash's taunt, a message containing a word from a list (insults, hate speech, pointers to other messaging apps) is replaced by “*** Message filtré ***” (the text is in French). In an event chat, it then no longer shows in the history.

The filter doesn't read what a message means: it looks for the words on its list, even inside a longer word. So it can hide a message that insulted nobody.

Sending limit: in an event chat, you can't send more than 20 messages per minute; beyond that, the following messages aren't posted.

Reports

With “Report”, you can report a user (from their profile, for example), a post, a status, a sticker or a league. For a user, you pick a reason and can add a detail; “Also block this user” is ticked by default, and you can untick it.

Reports about users, posts, statuses and stickers reach the tools of Ktkarena's administrators. A status reported by five different people is automatically hidden from others.

Ktkarena doesn't send you an answer about what happens after a report.

What administrators can do

  • Hide, unhide or delete a post or a status.
  • Block an account, with no set duration: its current sessions are closed right away.
FAQ

Frequently asked questions

It contained a word from the filter's list, sometimes inside another word. Rephrase it without that word. If you think the filter got it wrong, write to support@ktkarena.com.

No. The app confirms that your report was sent, but Ktkarena doesn't send you an answer about what happens next.

No. The filter is a list of words; the rest goes through reports and administrators.

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