What actually happens
When a dispute is rejected:
- The result stands. If you had lost, you remain the loser; if you had won, you remain the winner.
- No balance moves: the pot was paid to the winner at resolution, minus commission, and the dispute hadn't frozen anything.
- You don't have to do anything.
What you receive
A push notification says the result has been confirmed after review. It doesn't detail the reasons for the decision.
Your options after a rejection
In the app, the event can't be disputed a second time: once the event has been disputed, the “Contest result” button no longer appears.
If you believe the decision is wrong, the Terms first provide for an amicable step: write to contact@ktkarena.com (Article 14.3). If no agreement is reached within thirty days, you can take the matter to court, before the courts of Douala, Cameroon (Article 14.2).