Payments aren't open yet during the beta.
Summary table
| Method | Max time | Fees |
|---|---|---|
| Mobile Money (Orange) | 5 min | 0% |
| Mobile Money (MTN) | 5 min | 0% |
| Mobile Money (Wave) | 3 min | 0% |
| Bank card (Visa) | 30 sec | 1.5% |
| Bank card (Mastercard) | 30 sec | 1.5% |
| USDC stablecoin (Yellow Card) | 10 min | 0.5% |
| USDC stablecoin (Kotani Pay) | 15 min | 0.5% |
Why these times?
Mobile Money depends on Orange, MTN, and Wave servers. We don't control how fast things move on the operator's side. Overall it's very fast, except during peak hours (evenings, end of month, paydays).
Bank card goes through Stripe, which validates the transaction in a few milliseconds. The only possible delay comes from 3D Secure if your bank requires an extra verification.
USDC stablecoin has to wait for blockchain confirmation. Yellow Card is usually faster than Kotani Pay thanks to better transaction caching.
How long before it's a problem?
If your deposit exceeds the max times listed above, something is wrong. Here's when to worry:
- Mobile Money: after 15 minutes without confirmation, report the issue.
- Bank card: after 5 minutes without confirmation, report the issue.
- Stablecoin: after 30 minutes without confirmation, report the issue.
Good to know. Beyond these thresholds, send a request to support directly by following My deposit isn't showing up - what should I do? Above all, do not make a second deposit while you wait.