CANCELLATION · BEFORE MATCHING

Cancel a challenge before matching

Reading time: 2 min Updated May 22, 2026 5,432 people found this article helpful
TL;DR

As long as your challenge isn't matched (a residual waiting for an opponent or still matching), you can cancel it in one tap from the challenge details. 100% of your KTK comes back immediately. No penalty. No delay. No complications.

The rule: no penalty before matching

As long as your challenge isn't matched to an opponent (i.e. still in direct matching within your tier, the inter-tier cascade, aggregation of several opponents, or a residual waiting in the matching loop), you can cancel it freely with no penalty whatsoever. 100% of your KTK returns to your wallet immediately.

That's different from a matched challenge, which carries penalties (10-20%). Before matching, you're on your own - nobody is waiting on your challenge on the other side. So there's no reason to pay a penalty.

Watch the timing: the placement window (and therefore free cancellation before matching) closes before the event's official close. More precisely, it closes when the pool phase starts, i.e. 5 to 60 minutes before close (the duration varies by event). You see the exact timestamp in the event details under "Pool phase starts at."

How to know whether your challenge is matched or not

In the app, your challenges have 4 visible statuses:

  • Searching (spinning green magnifier icon): the matching engine is looking for your opponent. Free cancellation.
  • Waiting (orange clock icon): your challenge is a residual waiting for an opponent in the matching loop. Free cancellation.
  • Matched (green check icon): you have an opponent. Cancellation = 10-20% penalty.
  • Resolved (trophy or X icon): too late to cancel.

If the icon isn't "Matched," "POOLED," or "Resolved," cancellation is free.

Canceling in practice: 4 steps

  1. Go to "My challenges" in the Wallet tab.
  2. Find the challenge you want to cancel ("Searching" or "Waiting" status).
  3. Tap the challenge, then the "Cancel" button at the bottom.
  4. Confirm. Your KTK returns to your wallet in under a second.

That's it. No penalty-calculation window, no double-check confirmation. It's immediate because there are no consequences for anyone.

What happens with your KTK

Your KTK leaves escrow immediately and returns to your available balance.

No delay, no 24-hour "waiting period" or anything like it. You can start a new challenge within the next second with the same KTK.

No opponent notification is sent - since there was no opponent.

FAQ

Frequently asked questions

Yes. As long as you're not matched, it doesn't matter how long your challenge has been waiting for an opponent. Free cancellation.

The cascade is non-blocking: if you tap "Cancel" at the very millisecond the matching happens, one of the two wins (usually the cancellation). In practice, we haven't seen a single case where this caused a problem.

No. You can cancel 10 challenges in a row if you want. But keep in mind that if you cancel systematically, you're never matched - so you never really play. It's more of a signal that you should take the time to choose well before confirming.

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